Xperi Global Privacy Policy

This Privacy Policy applies to Individuals, who interact with us or who use Xperi products or services.

Xperi allows you to exercise your privacy rights and manage how we use your information within the parameters of applicable laws.

We collect information that relates to you and your interactions with Xperi.For more details on the types of Personal Data collected by each Xperi product, click Products Table.

• When you interact with us, we may collect Personal Data, including your name, gender, birthdate, shipping/billing address, email address, phone number, device IDs, username and password.
• Providing us with some Personal Data may be required in order for you to interact with us or to use our products and Services.
• You may be invited to provide additional Personal Data to personalize your interactions with us and your use of our products and services.

B. Mobile Application Data.

If you download or use our mobile applications(s), we may collect, either through your mobile device or the application itself, your email address, your username(s), password(s), your mobile device identifier, hardware model, operating system version or mobile network information (as well as any additional registration data you provide to us). We may collect geolocation information and language preferences, which may be used for operational and product or service-related purposes, such as to customize information based on your location. We may also collect data related to your interaction with our mobile applications, crash data, performance data and other diagnostic data.

C. Personal Data from Third Parties.

• If you interact with Xperi through a third-party, we may receive Personal Data from that third-party when you have consented for them to disclose it to us.
• We may use third-party services you use and provided consent to, to supplement, validate or increase the accuracy of Personal Data that you give to Xperi.
• The Personal Data that you disclose to third parties is not controlled by Xperi or covered by our privacy practices. We encourage you to review third-party policies and privacy settings so that you understand how the Personal Data you disclose to them may be used or disclosed to others.

D. Automatic Functional Information. We may automatically collect some information about how you use the Services when you interact with us. In particular, we use cookies and other tracking technologies to automatically collect technical information about how you use our websites, applications and related services, including URL, cookie data, IP address, device type, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, operating system, and products and services information (subject to applicable consent requirements).

E. Derived Information. Xperi may use information we have about you to draw inferences and we may then use those inferences to gain a more complete understanding of your preferences. We use preference data in order to offer you potential choices, make recommendations or tailored ads, or to alert you to products or services that may be of interest to you.

F. Information From Your Use of the Device

Xperi may use the information gathered from your device (subject to applicable consent requirements), to provide you the Services, improve the Services and to provide health checks, to conduct service updates and to fulfill legal requirements. Further, Xperi may gather this information based upon your consent preferences to serve you advertisements and measure your activity in apps provided through the Services.

G. Children’s Information.
Under Age 16.

Xperi products and services are intended for and directed to adults, not children. If you are under 16, do not supply any Personal Data to any Xperi Services for the purposes of purchasing or using a product or service. If you are a minor under applicable law and wish to purchase an Xperi product or use our services, please ask your parent or guardian to handle these transactions for you. If you are aware that we have unintentionally collected information from someone who is underage, please notify us immediately by sending an email to privacyrequest@xperi.com.

To the extent permitted by applicable law, we use your Personal Data to develop and provide our products and services to you, to personalize, improve and promote our interactions with you and to provide to you Third-Party Services.

A. For Account Registration and Servicing.

• We may use your Personal Data to create, maintain, supplement, service, change or delete your customer account with us.
• If you have a customer account with us, we may collect certain Personal Data for security purposes in order to verify your authorized access to your accounts with us.
• We may use your Personal Data to resolve customer service questions you may have about our products and services and to follow up with you about your experience.

B. To Communicate with You.

• We may use your Personal Data to communicate with you about our products and services and to share personalized offers for third-party products and services that we think you may find useful and for our legitimate purposes.

C. To Improve and Develop New Products and Services.

• We may use your Personal Data to personalize your interactions and experiences with us.
• We may anonymize Personal Data and use the anonymized data for product improvement and development purposes.
• We may use your Personal Data to improve the quality of and to develop new products and services.
• We may use any Personal Data you give to us in surveys or other forms of feedback.
• We may combine your Personal Data with that from other customers in order to better understand our products and services and how we may improve them.

D. To Provide Our Products and Services and Operate Our Business.

• We may use your information to operate our business, including fulfilling your requests, providing you with technical or customer support, and to help us provide and promote our products and services, including to combat fraud and protect your information.
• We may conduct research using your information alone or in combination with that of other customers. When we share that research outside of Xperi for research, academic, marketing and/or promotional purposes, we do so in an aggregated or deidentified way such that no individual person or household is identifiable.
• We may use your Personal Data for maintenance purposes, including predictive maintenance, and Services updates.

E. To Provide You Third-Party Services.

• We may provide the information you provided us to third-parties for you to utilize that third-party service through our products or Services. We may store the information (such as a username, password or a token) to facilitate your logging in to a third-party service.

F. Use and Disclosure for Analytics and Targeted Advertising.

• With your consent (in applicable jurisdictions), Xperi may use and disclose your Personal Data to measure your activity and interactions with content and to provision advertising. As such, Xperi engages in “targeted advertising” as the laws of Connecticut, Colorado, Virginia and Utah define this term; and Xperi “shares” and “sells” the following Personal Data, as “sharing” is defined under the laws of California and as “selling” is defined under the laws of California, Connecticut and Colorado:
• IP addresses; and
• Viewership data by TiVo household Id.● Opting Out of “Sale” or “Sharing” of Personal Data
• We allow you to opt out of “sharing” your data, as this term is defined under California law, and to opt out of “selling” of your data, as this term is defined under the laws of California, Connecticut and Colorado. If you opt out of “sharing”, we may still disclose your Personal Data to third parties, just not for cross-context behavioral advertising purposes.For TiVo products: We allow you to change these settings (Viewership Data and TiVo choices made in setup) by accessing your privacy status in your Manage My Account, located at www.tivo.com/myaccount;
• by visiting https://xperi.com/company/data-privacy-consumer-rights-request/; or
• If you need assistance with your opt-out settings, you may call customer support at 1-877-367-8486.
• Our authorized third-party partners may recombine personal data, with other identifiers to create databases with Personal Data. You can opt out of our sharing or selling to them via these methods. However, if the third-party partners have personal information about you from other sources, you would need to follow the privacy policy of those other sources.

We will only share your information as we have described in this Privacy Policy, and only (i) in accordance with your consent and elections, (ii) to comply with legal obligations, (iii) to protect and defend Xperi, (iv) as part of a corporate transaction, or (v) as de-identified or aggregated information.

We may disclose your Personal Data to third-party service providers with whom we contract to help us provide our products and services and/or operate our business (including our financial and legal advisors, auditors, service providers and sub-contractors). Additionally, your personal data may be disclosed when you authorize a third-party application to access your account. The privacy policy of the third-party application will detail what personal data is shared or necessary for access. We disclose Personal Data to fulfill your requests, provide you with technical or customer support, and to help us promote our products and services, including to combat fraud and to protect your information and for our general business and legal requirements.

B. Xperi Entities.

We disclose your Personal Data across Xperi affiliates to support our business operations, to enhance your experiences with our products and services, promote our products and services, improve your interactions with us, and to help detect and prevent fraud.

C. Law Enforcement and Courts

We may disclose your Personal Data to courts, law enforcement or regulatory agencies, or other government bodies when we have a good faith belief we are required or permitted to do so by applicable law, regulation, or legal process. We may also disclose your Personal Data if we believe it is appropriate to enforce ourTerms of Use, to protect the rights, property or safety of Xperi and our products and services, or to comply with our legal obligations or as required by contract.

D. Credit Reporting.

We may disclose Personal Data about your creditworthiness to credit bureaus, consumer reporting agencies, and card associations. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and consumer report. We may also disclose your Personal Data to other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, or debt collection.

E. Prospective Purchasers of Our Business.

If we sell, merge, or transfer any part of our business, or a corporate entity, your Personal Data may be disclosed or transferred as part of that transaction. We may also disclose your information to current or future corporate parents, subsidiaries, or affiliates. We will require any successor business entity to honor the terms of this Privacy Policy.

Xperi uses appropriate data transfer mechanisms and protection measures.

Privacy Shield Principles
Xperi self certifies and commits to the EU-U.S. Privacy Shield Framework, as described in our Privacy Shield Policy, but we no longer rely on those Frameworks for its transfers of Personal Data from the European Union (“EU”), the European Economic Area (“EEA”) and the United Kingdom (“UK”) to the US. The following Xperi affiliates and subsidiaries participate with the EU-U.S. Privacy Shield Framework:

If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. In compliance with the Privacy Shield Principles, Xperi commits to resolve complaints about our collection or use of personal data collected and processed pursuant to the Privacy Shield Framework. EU and UK individuals with inquiries or complaints regarding personal data transferred to Xperi pursuant to our should contact Xperi at: dataprotectionofficer@xperi.com; privacyrequest@xperi.com

Xperi Inc.
2190 Gold Street
San Jose, CA 95002 In the European Union:

DTS International Services GmbH
Maximiliansplatz 22
80333 München
Germany

Xperi has further committed to refer unresolved complaints concerning personal data collected and processed under the Privacy Shield Framework to the BBB EU Privacy Shield Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://bbbprograms.org/programs/all-programs/bbb-eu-privacy-shield-consumers/ProcessForConsumers for more information or to file a complaint. The services of BBB EU Privacy Shield Program are provided at no cost to you.Xperi commits to cooperate with the EU Data Protection Authorities as it relates to human resources data transferred from the EU in the context of the employment relationship and shall comply with the advice given by such authorities.If other methods for resolution of complaints relating to personal data transferred under the Privacy Shield Framework fail, in limited circumstances, you may invoke a binding arbitration option before the Privacy Shield Panel.The appropriate statutory body with jurisdiction to investigate any claims against Xperi Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy is the Federal Trade Commission.Instead, at this time, Xperi relies on legal mechanisms such as the European Commission approved Standard Contractual Clauses or your consent (in limited circumstances) for such transfers.

Onward Transfer

Since we share Personal Data with vendors and/or third parties (“Processors”) as specified above, we comply with the notice and choice principles as outlined in this Privacy Policy. We take reasonable steps designed to confirm that the vendor and/or third party processes the Personal Data we transfer to it in a manner consistent with the obligations we have as a participant under the Privacy Shield Principles.When we use Processors to perform processing tasks at our direction and instruction, we require that the processors utilize one of the following:
· Privacy Shield Certifications and compliance with the General Data Protection Regulations or another adequacy finding (when the Processor is outside of the EU or UK); or
· Enter into a contractual agreement requiring that the Processor use the Personal Data for the limited, contractual purpose and provide the same level of data protection as Xperi to the Personal Data.
In cases of onward transfer to Processors, we may be liable for damages if the third party (Processor) fail to comply with their contractual obligations.

Xperi may work with third parties to enhance your experience.

You have a choice about the use and processing of information that identifies you, marketing communications you receive from us,
and our use of cookies and other tracking technologies.You can review and change your information or deactivate your account in your account settings, but we may retain certain information.
While you have the right to select whether you receive promotional messages, you may still receive other non-promotional messages from us.

We will honor your choices when it comes to receiving marketing communications from us. If you have received marketing communications from us that you no longer wish to receive, you may opt out/unsubscribe or adjust your account or device settings.

B. Deleting, Updating and Accessing Your Personal Data.

We will honor your choices when it comes to receiving access to your Personal Data and if you wish to update or correct your Personal Data. You may access, update, change, correct or request deletion of your Personal Data by adjusting your account or device settings (certain of your Personal Data), or by contacting us. Under applicable laws, you may have rights to access, correct or request the portability of certain of your Personal Data. We will also honor your request to delete your Personal Data, to the extent required per law. Please contact us to make such a request at privacyrequest@xperi.com.

C. Cookies and Similar Tracking Technologies.
Subject to applicable consent requirements, we may use and allow others to use cookies, web beacons, pixels, local shared objects, device identifiers, and other similar technologies (“Cookies”) to collect information about you. We use this information to improve your experiences when you interact with us. You have control over some of the data we collect from Cookies and how we use it. For details about these technologies and the information that they collect, use or share, including how you may be able to control or disable these applications, please visit the following websites:

• All About Cookies
• Criteo
• Digital Advertising Alliance
• Network Advertising Initiative
• Interactive Advertising Bureau (IAB) Europe
• Google Privacy and Terms
• Adobe Privacy

Please note that even if you elect not to enable Cookies or interest-based advertising, you may still receive advertisements, they just won’t be tailored to your interests. Also, if you elect to receive Cookies and later delete your Cookies, use a different browser or buy a new computer, you may need to renew your choices.D. Do Not Track.Like most other companies, we are not currently configured to respond to browser “Do Not Track” signals because, at this time, no formal “Do Not Track” standard has been adopted.E. Social Media Features.Xperi or our authorized third parties may use social media features to gather certain information about you. These features may collect your IP address, log which page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these social media features are governed by the privacy policies and practices of the providing company.

You may have the right to exercise certain data protection rights. These rights depend on the country or region in which you are resident.

Xperi retains and uses your information in accordance with and as permitted by applicable law and regulations and the following criteria:

• We will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, as otherwise needed to operate our business or to comply with laws and regulations.
• When you close your account, we may continue to communicate with you about our products and services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have elected to not receive marketing communications from us. Certain jurisdictions do not permit us to continue our commercial communication with you after end of the customer relationship unless you have given us explicit consent to do so.
• We may also, based on our legitimate interest in doing so, continue to use some of your information for business purposes and to improve our offerings or, in some cases, to develop new ones.
• We will retain and use your information as required by applicable regulations, laws and Xperi’s records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.

B. Additional Privacy Rights.

Your data protection rights may vary depending on the country, state or region in which you are located and may include the following additional rights:· Requesting deletion of your information;
· Requesting to opt out of automated decision making;
· Objecting to or asking us to restrict the processing of your information;
· Withdrawing your consent at any time for us to collect or process your information (noting that such withdrawal will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect otherwise lawful processing);
· Opting out of certain processing, selling or sharing of your data.
· Please contact us to exercise these rights under applicable laws.To the extent that the applicable data protection right applies to you, we will honor your choices in exercising such rights.

C. Data Controller.

Xperi is considered to be a “controller” of your information under data privacy regulations when we provide the Services to you. Other entities may also act as controllers of your information and you should contact them if you have any questions about how they use your information.

We take steps intended to provide reasonable and appropriate security measures in connection with securing Personal Data we collect.

• Implement measures to review and, as necessary, update our security practices to protect your Personal Data.
• Comply with applicable laws and security standards.
• Process cardholder information in compliance with the Payment Card Industry Data Security Standard.

However, you should know that no business can fully eliminate security risks associated with Personal Data. While Xperi has endeavored to create secure and reliable products and services for its customers, the confidentiality of any electronic communication or material transmitted to/from Xperi cannot be guaranteed.

We may make changes to our Privacy
Policy or our supporting privacy procedures at any time.

In the European Union:

DTS International Services GmbH
Maximiliansplatz 22
80333 München
Germany In the United Kingdom:

Rovi Europe Limited
6 ^th floor One London Wall
London EC2Y 5EB United Kingdom

Such as IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers

Browsing history, search history, information on interactions with a website, application, or advertisement

See “Automatic Functional Information” in our Privacy Policy for more information about how we collect and use this information

General location, and, if you provide permission, non-precise GPS location

May include personal identifiers, photos, location, user-generated content, demographic informationIf you link your account or access the Services through a third-party connection or log-in, we may have access to information you provide to that social network depending on your privacy settings

Records of your purchases and transaction data.

May include credit or debit card number, verification number, and expiration date, to process payments and information about your transactions and purchases with us

Age, race, national origin, citizenship, marital status, sex (including gender, gender identity, gender expression), military or veteran status, nationality, ancestry or ethnicity

Xperi product browsing history, records of the shows watched and recorded

(You have the right to opt out or not utilize the Services associated)

Social Security Number, Driver’s License Number, Passport Number, Non-Precise Geolocation

TiVo Stream

TiVo DVR

MobiTV

DTS Sound UnBound Application

Play-Fi Application

Enhancing consumers’ discovery and consumption of entertainment content, whether it be in the home or on the go, through our audio, imaging, and media solutions.

DTS AutoStage

DTS AutoSense

DTS Connected Radio

Delivering unique entertainment experiences as well as ground-breaking safety solutions for automotive markets worldwide.

Without the ID we cannot link the other data points mentioned below to a device, or create aggregated analytics.

The processing is necessary to provide both our customers and end users with the service they reasonably can expect to receive from us, including a service that is error free, and which is being improved.

Region/continent

Country

City

Vewd Core version, build and configuration

Device manufacturer, model and version

Hardware configuration, such as available disk and memory

Operating system, version and configuration

User-defined country and language

Number of and aggregated length of Vewd Core sessions

Number of and aggregated length of sessions with App Store, HbbTV, Media Synchronisation, HbbTV OpApp, Vewd Browser and Vewd Broadcast Plus/OpX Sessions

Number of videos started

List of video formats (protocol, container, codec, subtitle format, DRMm resolution and bandwidth)

Number of and Aggregated length of video sessions per video format

Problem resolution, finding patterns in problems linked to video format

Vewd Core crashes, Out-of-memory events

Number of video sessions with non-start, stuttering (re-buffering) and stopped playout

Total length of pauses due to problems

Problem resolution, finding patterns in problems

Number of times HbbTV App found

Number of HbbTV App startups

Number of times HbbTV App is actually used

Number of HbbTV Operator Apps downloaded and installed

List of application and web site hosting domains

List of video hosting domains

List of HbbTV Application names and hosting domains with channel ID

List of HbbTV OpApps Application names and hosting domains

The number of times the URL field, search field, a Speed Dial tile and a bookmark is used from the Vewd Browser interface

Problem resolution, finding patterns in problems

• Vewd Browser

1. The Vewd Browser’s search feature, accessed by typing a string in the URL field or a search field, will send a search request to the Google Search engine, and display any result from that. This interaction is fully controlled by Google, and Google’s privacy policy applies.
2. Vewd Browser’s Home Screen feature displays bookmarks or tiles for relevant websites. Access to Vewd Cloud for this is regulated by the Vewd Privacy Policy.
3. The Vewd Browser MAY ask for user consent to gather additional data using Google analytics or similar tools. Data collected will be information about user interactions, such as navigation in menus and on web pages, and information about features used.

• Web Browser by Vewd

• The Vewd Browser’s search feature, accessed by typing a string in the URL field or a search field, will send a search request to the currently selected search provider and display the result returned. This interaction is fully controlled by the search provider and regulated by its Privacy Policy.
• When you access video that is protected by a licensing system (DRM), the browser accesses the services of the protection provider. This access is regulated by the Privacy Policy of the DRM Provider.
• The Web Browser’s Home Screen feature displays bookmarks or tiles for relevant websites. These bookmarks are fetched from Vewd Cloud. Access to Vewd Cloud is regulated by the Vewd Cloud section in this Privacy Policy.
• Private mode:
  • You can limit the information stored and collected by web pages you visit and the data collected by the browser by opening content in a Private Tab.
  • In Private Tabs, only essential usage data is collected and all data that is stored on your device by the web page (cookies, passwords etc.) is deleted when you close the tab.
• Usage Data
  • When you install the Browser, you are asked for consent to share some data on your use of the product. With data on the usage of features such as menus, favorites, search and the Home Screen, we can optimize the browser and ensure it works efficiently and reliably. By accepting this, you consent to the use of analytics, and to the sharing and transfer of information to and from the analytics provider (at present, Google, a US corporation). At Google, the data is under US Privacy law and access may be granted to US Authorities. The actual data gathered are pseudonymised by the provider on reception (at Google Ireland).
  • We do not use this information for any kind of profiling or tracking, and do not share this data with other companies.
  • The data collected is information about the usage of the browser, such as:
    • The use of features, use of menus, buttons and features of the browser
    • The domains and videos visited with the Browser, – stripped for any personal or private information
    • Searches on the web
    • Use of the system while in the browser, such as the use of Google Assistant and Android Accessibility (Having the browser read out web content)
  • Usage data is stored up to 26 months before deleted from the analytics service.

Note that you can withdraw your consent to data sharing at any time by using the Share Usage Data command under the About command in the main menu. You can also find a link to this Privacy Policy under this About command.

• Vewd Snap

• Day
• Country
• Device model

App usage data, by country and device model, such as:

• Amount of sessions
• Session time spent
• Video play
• Video loaded
• Video close
• Video ad impression
• App load
• App close
• Search terms

• Vewd Certify

1. Submission portal (Vewd Cloud)

• URL: https://submission.cloud.vewd.com/ & https://my.cloud.vewd.com/
• Purpose: Landing page & submission portal – requires login

1. Account portal (Vewd Cloud)

• URL: https://accounts.cloud.vewd.com/
• Purpose: Account creation, login & reset

1. Vewd Certify for Devices (VCD)

• https://certify.vewd.com/ & https://auth.vewd.com/
• Purpose: Certify Vewd enabled devices by running automated test-cases

1. Developer wiki

• URL: https://developer.vewd.com/
• Purpose: Technical documentation portal – requires no login, publicly available

• User location
• User language
• Page info
  • URL
  • Title
• Behaviour:
  • Number of users and sessions
  • Session duration
  • Device models
  • Operating systems

• Full name
• Email address
• Username
• Organization name

• App metadata
• App monetization details
• App agreement status
• Customer project details
• Customer device details
• Customer certification reports

• Vewd App Store

1. Device Storefront: accessed by end-users

It uses Google Analytics to track end-user behaviour similar to Snap, just tailored towards events and use-cases for the storefront. It only measures end-user activities within the user-interface and doesn’t measure activities in 3rd party non-Snap applications.

1. Vewd Backoffice: accessed by Vewd and customers

Vewd Backoffice uses Google Analytics with default configuration for regular web-pages. To access the service, user account and authentication is required similar to as Vewd Certify.

• Region
• Country

• Customer organization name
• Device group
• Device model
• App Store version including API
• Client software version

• Session
• Session per user
• Session time spent
• Users
• New users

2. Applications:

• App launches
• Average session duration
• Top apps by usage
  • Time
  • users

3. App Store UI:

• Visits
• Pageviews
• Pages per visit
• Category impression

4. Backoffice:

• Same as Vewd Certify

• Advertising

• Vewd OS / Vewd OPX / Vewd Broadcast Plus

• Vewd Core
• Advertising inside Vewd Products
• Vewd Device Management

Vewd OS / Vewd OpX / Vewd Broadcast Plus collects all data specified under the aforementioned products with the purpose and on the legal basis as indicated.Additionally, these products collect the following data:

• static labels referencing the different user interface elements displayed on the screen of the device (no screen captures);
• navigation actions as initiated by user within the user interface;
• application launches and exits; no activity is collected within a launched application;
• TV channels and programmes watched by the user;
• user interactions with the device (e.g. volume up / volume down / start / stop) and system parameters as result of these interactions
• system parameters at regular intervals (e.g. Bluetooth enabled, quality of TV reception, etc.)

system events and system parameters as resulting from these events (e.g. HDMI cable connected, network lost, etc)

• Device Management